Complete Hotel Quotations in as Little as Five Minutes Reducing Workloads by Up to 85% and Enabling Faster Customer Responses

We are pleased to announce that Apple World Inc. (Location: Shinjuku-ku, Tokyo; President and Representative Director: Joe Hirao; hereinafter referred to as “APW”) a group company of ZIGExN Co., Ltd. (Headquarters: Minato-ku, Tokyo; Representative Director, Operating Officer, and CEO: Joe Hirao; Tokyo Stock Exchange Prime: 3679; hereinafter referred to as “ZIGExN”), has launched “AI quosys,” an AI-powered automated quotation tool that can complete hotel quotation tasks in as little as five minutes. By automating hotel quotation tasks that previously required specialized knowledge and significant time and effort, AI quosys reduces the time required by more than 85% (Note 1). In addition to improving operational efficiency and reducing workloads for travel agencies, the tool enables quotations to be handled 24 hours a day, 365 days a year, helping travel agencies respond to customers more quickly.
(Note 1) Based on research conducted by the Company.

APW began operations in 1992 as an overseas hotel booking service for Japanese travel agencies. Today, it operates one of Japan’s largest hotel booking platforms for travel agencies, offering approximately 300,000 carefully selected hotels in 20,600 cities worldwide, airline tickets from 125 airlines, and airport transfer services in approximately 700 cities. From quotations and bookings to preparing proposals for travelers, APW provides a comprehensive range of services through a one-stop solution tailored to the needs of travel agencies. Guided by its mission, “To encourage all travelers and those who support them to step into a brighter future,” APW leverages the power of technology to improve operational efficiency for travel agencies.

In recent years, the travel industry has continued to face a chronic labor shortage, partly due to the loss of personnel during the COVID-19 pandemic. In addition, travel companies are required to respond to the rapid recovery in inbound tourism and sudden fluctuations in demand caused by changes in the international situation and foreign exchange rates. Balancing operational efficiency with service quality while working with limited staffing has therefore become a major challenge. Among the various tasks involved, preparing quotations and comparing prices for arrangements such as flights, hotels, and airport transfers are particularly time-consuming and labor-intensive for travel agencies. To address these challenges, APW has been providing “Marunage Mitsumori,” a service that handles the entire process from hotel quotations through booking on behalf of travel agencies. APW has now launched “AI quosys,” an AI-powered automated quotation tool designed to further improve the efficiency of hotel booking operations.

■About “AI quosys,” the AI-Powered Automated Quotation Tool

AI quosys automatically analyzes quotation request emails received from travelers and recommends up to 15 suitable hotels in approximately 30 seconds. Users can then select their preferred hotel, after which a quotation is automatically generated, and they can proceed to the booking creation screen with a single click. This enables travel agencies to prepare quotations more quickly and efficiently.
In addition, when presenting hotel quotations, AI quosys provides a direct option on the same screen to submit a quotation request to APW’s Customer Success Team. This flexible design enables APW to support cases that cannot be completed solely through AI.
With the introduction of AI quosys, the entire hotel quotation process can now be completed in as little as five minutes.

【Process Comparison Before and After Implementing “AI quosys”】

By automating steps ②–⑤ involved in preparing quotations, which were previously handled manually by APW staff, AI quosys reduces the time required by more than 85% (Note 1). Quotation requests, which were previously accepted only during business hours, can now be handled 24 hours a day, 365 days a year.
In addition to hotels, AI quosys also enables travel agencies to centrally manage quotations for other travel arrangements, including flights, guides, and airport transfers. By improving operational efficiency and productivity, the tool significantly speeds up responses to quotation and booking requests from customers, enabling travel arrangements to be made more quickly for travelers. This also contributes to improving the quality of services provided by travel agencies.
Note 1: Based on research conducted by the Company.

■Future Outlook

Going forward, APW will continue to leverage AI quosys to reduce the workload of travel agencies and contribute to greater operational efficiency through the use of AI. Further details about the service will be shared at webinars to be held in the future.

APW will also continue to support the growth of Japan’s travel industry through the power of technology as one of the largest land operator aggregators in the industry. Guided by its mission, “To encourage all travelers and those who support them to step into a brighter future,” APW will continue to pursue initiatives that help realize this vision.

■For Travel Agencies Interested in Using “AI quosys”

“AI quosys” was launched on June 1, 2026, targeting travel agencies in Japan. The service is available free of charge, with no initial setup fee or monthly fixed fee. To use the service, travel agencies must register with APPLE WORLD. In addition, travel agencies wishing to use the email system integrated into AI quosys must apply for a dedicated email address under the AI quosys domain. Please feel free to contact us for more information.
[URL] https://appleworld.com/v2/agt/static/ai-quosys

■Apple World Inc. Company Profile

［Company Name］Apple World Inc.
［Headquarters location］Shinjuku Square Tower(14F) 6-22-1 Nishishinjuku, Shinjuku-ku Tokyo Japan.
［Established］December 6, 1991
［Representative］President and Representative Director Joe Hirao
［Capital］200 million yen
［Business Profile］
Reservation/arrangement of overseas/domestic hotels, sale of hotel coupons and overseas/domestic hotel/travel-related information service, Airline ticket purchasing, ticketing agency, settlement business, Payment agency business, BPO business for travel agencies
［URL］ https://appleworld.co.jp