![\"\"](\"https:\/\/zigexn.co.jp\/en\/wp-content\/uploads\/2026\/09\/image-8.png\")
<\/figure>\n\n\n\nLeveraging WhatsApp\u2014the communication tool most familiar to foreign talent\u2014the company has launched a \u201cRetention Support Model\u201d that combines a seamless multilingual chat environment with a survey distribution feature that visualizes turnover risk.
This model was developed based on expertise gained from retention support services previously offered in Japan using the LINE Official Account platform. With the newly added support for WhatsApp, the company has further strengthened its support system for foreign talent.<\/p>\n\n\n\n
Background<\/strong> \u25a0About BrainLab Inc.<\/u><\/strong><\/p>\n\n\n\n We develop and provide a top-class core system for the Temporary staffing\/ Job placement industry. Our cloud-based business systems, “CAREER PLUS” and “MatchinGood,” are adopted by over 1800 companies, ranging from major companies to small businesses. Additionally, we offer \u201cMyRec,\u201d an extension tool for LINE official accounts tailored for Temporary Staffing and Job placement agencies. We operate on a subscription-based business model in the HR tech field.<\/p>\n\n\n\n \u25a0BrainLab Inc. Company Profile<\/strong><\/strong><\/p>\n\n\n\n [Company Name] BrainLab, Inc. \u2014 Strengthening Turnover Prevention Through AI Translation and Data Utilization \u2014 BrainLab Inc. (Headquarters: Minato-ku, Tokyo; Representative Director: Norihiro Nakae; hereinafter referred to as BrainLab), a group company of ZIGExN Co., Ltd. (Headquarters: Minato-ku, Tokyo, Representative Director,Operating Officer, and CEO: Joe Hirao, Tokyo Stock Exchange Prime: 3679, hereinafter referred to as ZIGExN), which provides \u201cMyRec,\u201d […]<\/p>\n","protected":false},"author":21,"featured_media":11628,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[189],"tags":[],"class_list":["post-13060","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-servicenews"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\n\t\t
As the number of foreign workers in Japan continues to grow, communication gaps caused by language and cultural differences have become a significant social issue for companies, often leading to early turnover and lower retention rates.
Against this backdrop, MyRec has been integrated with the WhatsApp Business Official Account\u2014the business version of WhatsApp, one of the world\u2019s largest messaging apps, used in more than 180 countries and regions with over 2 billion monthly active users.
This integration enables smooth multilingual communication through chat and the ability to monitor employee conditions using surveys, leading to the development and launch of a new feature that strengthens retention support for foreign talent.<\/p>\n\n\n\n![\"\"](\"https:\/\/zigexn.co.jp\/en\/wp-content\/uploads\/2024\/08\/image-11.png\")
<\/figure>\n\n\n\n
[Headquarters Location] Canal Gate Shibaura 3F, 4-12-38 Shibaura, Minato-ku, Tokyo
[Established] November, 2002
[Representative] President and Representative Director Norihiro Nakae
[Business] Consulting support for Job Placement and Temporary Staffing Business
Development and sale of business management systems for Job Placement and Temporary Staffing Agencies
[URL] https:\/\/www.brainlab.co.jp\/<\/a>
[MyRec Official Website] \u3000\u3000 https:\/\/myric.jp\/retention\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"